Frequently Asked Questions & Answers

At Pristine Roofing & Gutters in Colorado Springs, Colorado, we understand that you may have questions regarding our services. Read the frequently asked questions (FAQs) from some of our previous clients below. If your query isn’t here, feel free to contact us today.

  • Curling, decaying or missing shingles
  • Evidence of leaking on your ceilings
  • Visible welts in gutters
  • Cracked or discolored interior drywall
  • Wind or hail damage
  • HVAC leaking
  • Rusted or missing flashing
  • Debris on roof (tree branches, damaged chimney bricks)

If your residential roof is over 15 years old, we recommend scheduling a complimentary roof inspection.

If your roof has minor damage or a small leak while the rest of it is in good shape, a roof repair may work great. However, if you see many of the aforementioned signs, or if your system is over 20 years old, then a roof replacement is the best long-term option. At your appointment, we will inspect your roof and explain your options.

That depends on the weather and how many layers there are to remove. However, we are typically able to complete a new roof that is 2,800 sf in 1 day.

You should never install new shingles over an old shingle roof system. Your shingles would not be eligible for warranties, and it can cause your new roof to look crooked or lumpy.

The best way to know what is covered is to contact your insurance provider. Your coverage will depend on the age of the roof, where you live, and other factors. Most homeowner insurance policies will provide coverage for roof damage caused by unpreventable events like wind, rain, and hail.

Depending on the age of your roof, you may only be reimbursed for the depreciated value of the system. Regardless, when you submit your roof insurance claim, an insurance adjuster will be sent to inspect the damaged areas and determine the cost that the insurance company will pay.

RCV stands for Replacement Cost Value. This is the total budget your insurance company has set for the replacement of the damages to your home.

Manufacturer warranties are lifetime and most are transferable to new homeowners.

Maybe. The manufacturers of asphalt shingles typically recommend 40 degrees for a successful installation. Shingles made with SBS can be installed when it is as cold as 0 degrees. Tile, slate, and many commercial applications can be installed in almost any temperature.

The good news is there are endless options to install; the bad news is there are lots to choose from! The best news is that we’re here to help!

Call Pristine Roofing & Gutters today at (719) 357-5609. A member of our team will be happy to answer any questions that you have. You can also request a free consultation online.